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Complete overview

Features

272 features across 47 sections, grouped by workspace.

For online merchants

Merchant workspace

78 functions

Reserved for online merchants who entrust us with their parcels: from creation to collection, everything is driven from a modern dashboard, reachable from any browser, with nothing to install.

  • Interface & comfort2
  • Dashboard & statistics8
  • Creating & importing parcels6
  • Tracking & managing parcels10
  • Shipping, labels & printing5
  • Pickup at your premises4
  • Returns2
  • Reliability & tracking tools6
  • Finances and payouts7
  • Treasury, refunds and pricing5
  • Statistics and performance analysis4
  • Exports and integrations4
  • Claims and notifications5
  • Storage and logistics4
  • Account, help and support6
Open — Merchant workspace
For internal teams

Admin panel

151 functions

The back-office for our teams: intake, dispatch, assignment to couriers, call monitoring, cash collection, treasury, people management and company settings.

  • Dashboard and supervision5
  • Searching and browsing parcels6
  • Parcel record: history and edits6
  • Handling parcels at the scanner6
  • Assignment to couriers and subcontractors5
  • Subcontracting network4
  • Parcel centre and team steering5
  • Merchant lists, returns and printing6
  • Preparing and shipping parcels4
  • Pickups and courier rounds5
  • Following parcels in progress7
  • Monitoring courier calls2
  • Claims and change requests6
  • Statistics and performance7
  • Technical supervision and logs9
  • Managing people and accounts10
  • Cash collection from couriers4
  • Merchant payouts and refunds13
  • Treasury and cash desks13
  • Finance11
  • Customer relations and communication3
  • Configuration and settings6
  • Courier and stop desk mobile app6
  • Understanding and visualising the system2
Open — Admin panel
For developers

Public API

43 functions

To connect an online store and automate shipments: every feature of the merchant workspace is available programmatically, with key-and-token authentication.

  • Getting started and authenticating8
  • Delivery reference data6
  • Creating and preparing your parcels8
  • Tracking and syncing6
  • Printing labels2
  • Product catalogue (stock accounts)4
  • Pickups and payouts3
  • Webhooks — real-time notifications6
Open — Public API